This bundle grants access to all plugins and themes on our site and some of the best support options that we have to offer!
Product Description
This Simple:Press forums bundle grants access to all Simple:Press Forums plugins and themes on our site and some of the best support options that we have to offer!
This bundle is suitable for:
- Users who require the highest level of support
- Existing users who might require urgent support in the future
- All other users who can make the investment for peace of mind
Included with this product are:
- All Simple:Press Forum Plugins
- All Simple:Press Forum Themes
- Priority Support
- Multiple support options including private ticket and support via our password protected customer-only forums
Excluded from this product are:
- Graphic packs such as avatar and icon packs
- Non Simple:Press Forum Plugins (eg: Simple:Press Member Manager and Simple:Press Member Subscriptions)
Your support channels will include:
- Private Ticket
- Private Forums
Your support priority will be:
- High
With this bundle our support reps will be able to log into your site to do some hands on trouble-shooting. This is usually used as a last resort but is available for customers of this bundle at our agent's discretion.
Basic Requirements
Documentation
Related Articles
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Additional Requirements
Support Level
Unless otherwise specified above, the support level for this product should be assumed to be COMMUNITY/BASIC. Upgrade to Standard and Premium support with our Gold and Platinum bundles! Read about our support levels in our Support FAQs